For the comfort and convenience of our passengers, we will sometimes reverse the direction, or slightly amend the itinerary. We will try to advise you of these amendments, prior to the start of the tour or on tour. In the event that a tour participant misses on any part of the sightseeing tour or any such tour due to delay on his part, he will not be entitled to claim refund of the same.
Our chauffeur always hold placard and stand at main entrance of arrival. You need to come and identify him if you come out of any other entrance. We normally SMS previous day evening between 18.00 to 19.30hrs with chauffeur name, cell number and vehicle number. Please call 044 48554833 / WHATSAPP – +91-7010209470 – 24/7 – to reconfirm your service and for any assistance.
If you are unable to locate your chauffeur for any reason, it is your responsibility to call the number shown on your voucher or above number to assist you before making alternative arrangements.
Please ensure that you are waiting in the main lobby of your accommodation at least 5 minutes prior to your confirmed pick up time if you are staying in a hotel. If traveling with babies/infants, you are responsible for bringing infant seat with you in your vehicle. Total cost is an estimate; the final price may vary depending on the actual Km travelled. You still pay for minimum kms even if it is not utilized.
The airfares the Company has contracted with various airlines are non-refundable. The Company shall in no circumstances whatsoever be liable to the Client or any person travelling with him/her for:
• While all efforts would be made to accommodate members of a family traveling together in the same flight, depending upon the overall group size the company reserves the right to split the group into multiple airlines for any departure.
• Loss of baggage/ loss of life or loss of other valuables by the airlines.
• Overbooking of seats by the airline.
• Failure on the part of airline to accommodate passengers despite having confirmed tickets.
• Change of flight timings or change of route with or without prior intimation.
• If in the event that the flight is over booked or cancelled for whatever reason and the client is not allowed/able to board the flight, the client shall not hold the Company responsible for the same and no claim whatsoever can be made by the client. All incidental expenses arising out of such situation will be payable by the Client.
• Please note the low cost airlines do not provide meals on board.
• There is a limitation how much luggage can be carried as check-in baggage and cabin (hand) baggage. Luggage carried over and above the limit will have to be paid for by the Client at the time of check-in. Please note for few sectors caring cabin baggage is not allowed.
• Airport taxes /airport development fees as applicable to be paid over & above tour cost should there be a rise post the printing of the brochure.
• Though chances are less, however depending upon the group size the company reserves the right to split the group into multiple airlines for any departure.
• All the airline ticket bookings / cancellation and travel on such airline ticket will be subject to the terms & conditions as mentioned in our Booking & Cancellation policy mentioned in this document.
• The Client agrees and acknowledges that they consent to participate in the excursion activities (trekking, jeep safari, coracle ride, boat rides, ferry rides, snorkelling etc. which is included in the tour) without any obligation from the Company. Client confirms that he/she is medically fit to participate in all activities involved in excursion activities & fully accept my personal responsibility of my safety.
• THE COMPANY shall not be liable for any physical injury or loss of life caused to the Client due to such participation.
• Law & Jurisdiction: For all complaints, suits, claims or disputes of whatsoever nature relating to any products including tours by the Company and third party products and tours, the courts and tribunals in Mysore, India alone shall have exclusive jurisdiction. All tours are subject to laws, rules of RBI / Govt. of India or local bodies or respective country rules and regulations.
Upon signing the booking form, the above-mentioned terms & conditions shall be binding on both the Company and the Client and shall become the only basis of relations between the parties and all previous communication in whatsoever form or mode whether oral or otherwise, with respect to any terms & conditions of the tour and services shall stand cancelled / revoked / terminated.
I /We have read and accepted the above-mentioned terms & conditions on behalf of the person(s) whose name appears in Booking Form and I am /we are aware that I / we shall be abide by the same. I /We have also read the brochure / tour itinerary and notes and I accept the same. I /We have been given the copies of all the above-mentioned documents.
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